A 99.9% Server Uptime
The advantage of building your own cloud web hosting platform is that you do not have to worry about compatibility issues – you design a given set of software applications in such a way as to work with a specific set of hardware parts. The result is something way more solid and reliable, as there are much less possible chances of failure. We’ve built our cloud hosting platform atop proven hardware components coupled with a significantly modified version of Security–Enhanced Linux in order to create a totally risk–free environment for all your web sites.
That’s why, with all our Linux cloud web hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is essential to also set up your own network architecture. That is why we built a custom–configured internal network in each one of our datacenter facilities. Based on enterprise–grade Juniper routers and switches, our internal network allows for stunningly fast data transmission speeds and is also fully redundant.
As a result, you will enjoy a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, no matter which hosting service you’ve chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re not very pleased with our hosting services, or if you find them inadequate, or if you decide that you must use a Linux VPS web hosting instead of a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have full control of your domains even when you terminate your hosting account with us.
24/7 Technical Support
We’ve cautiously picked each individual member of our 24x7 support department to make certain that we can provide the very best support that you can possibly get. Each of our customer service technicians has several years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. And they are available 24–7–365 – you’ll be able to touch base with them whenever you want and they will reply to you as soon as possible.
Their average support ticket response time is well under twenty minutes, whereas with other web hosting suppliers you need to wait for days. Besides, we offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be replied to in less than 1 hour.