Phone Support in Cloud Web Hosting
We believe that having the option to talk to a live representative is rather important, so we have 3 support lines worldwide (UK, USA and Australia) and you are able to contact us over the phone for fourteen hours every day. In case you consider purchasing one of our Linux cloud web hosting, for example, you have the option to give us a call and learn more about our solutions before placing your order so as to be sure that we match all system requirements for your websites. After your purchase, you can call us about any sales or billing problems you may have, or receive any type of general or basic technical information that you need. We've tried to find the optimal balance between telephone and ticket support, so for entirely technical matters you have to use our ticketing system, that will help you keep track of the communication along with any new developments in the resolution of an issue.